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The Principles of Performance Management Course£42.00
In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals…
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Negotiation Course
£55.95£42.00This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you…
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Presentation Skills Course
£55.95£42.00This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing…
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Managing Meetings Course
£54.95£42.00It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of…
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Leadership Skills Course
£54.95£42.00This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency…
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Sales Skills Course
£56.95£42.00The course will start by providing an overview of the basic rules for salespeople, along with the right mindset, self-assessment and the goals you’ll need in the short, medium…
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Cyber Security Course
£54.95£42.00This short course will explain why cyber-attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the course will identify potential ‘cyber…
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Time Management Course
£52.99£42.00This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference. Good Time Management will improve and…
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Customer Service Course
£56.95£42.00Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements…