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The Principles of Performance Management Course£42.00View Course
In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals…
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Negotiation Course£42.00View Course
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you…
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Managing Meetings Course£42.00View Course
It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of…
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Leadership Skills Course£42.00View Course
This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency…
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Sales Skills Course£42.00View Course
The course will start by providing an overview of the basic rules for salespeople, along with the right mindset, self-assessment and the goals you’ll need in the short, medium…
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Cyber Security Course£42.00View Course
This short course will explain why cyber-attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the course will identify potential ‘cyber…
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Time Management Course£42.00View Course
This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference. Good Time Management will improve and…
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Customer Service Course£42.00View Course
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements…
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Anti-Money Laundering Course£42.00View Course
The course discusses several money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You’ll learn about some of the ‘red flags’ which could indicate illegal…
